FAQ
Ukraine has a very lenient visa policy. A lot of countries around the globe are visa-exempt, which means that the citizens of those countries do not require a visa when they visit. Keep in mind that the list of nationalities that can enter Ukraine without a visa indefinitely is short, but the list of nationalities that can stay up to 90 days is relatively long. The remaining nationalities who want to go to Ukraine are required to apply for a visa.
It will depend on your nationality if you need a visa to enter the country of Ukraine. To check if you are required to apply for a Visa and its requirements, visit iVisa’s page. For the information and requirements to be displayed, you need to select your country of citizenship and Ukraine as your destination.
Residents of some countries do not have to obtain a visa to enter Ukraine. So, what are they?
Citizens of the following 5 countries can enter Ukraine without a visa for an indefinite stay:
- Armenia
- Azerbaijan
- Georgia
- Moldova
- Uzbekistan
What kind of visa’s are available?
There are 3 types of Ukrainian entry visas:
- Transit (B Type) Visa — For a foreigner/stateless person intending to travel through Ukraine and each transit period does not exceed 5 days.
- Short-Term (C Type) Visa — For a foreigner/stateless person staying in Ukraine up to 90 days but up to 180 days.
- Long-Term (D Type) Visa — For a foreigner/stateless person intending to apply for a temporary residence permit to stay in Ukraine for more than 90 days.
No problem, we’ve got you covered. While you are receiving your treatment your travel companion(s) will have plenty to do. Your partner can enjoy a relaxing massage, treatment in one of our Aesthetic Medicine Clinics, or join one of our guided walking tours around the capital.
We accept cash, wire transfers, credit cards (Visa, Mastercard, American Express) and PayPal.
There are no hidden charges. Treatment and travel costs will be shared with you and agreed upon prior to your departure. We will never charge you for any extra services without your consent. We will give you proof of payment and receipts for all the services and accommodations.
Majority of our doctors speak English. But in case there is a need of an interpreter, we will gladly provide you with a licensed translator. If you will experience some inconvenience during your stay due to the language barrier, we can arrange a translator that will accompany you during your stay (max 8 hours/day).
The number of trips depend on the individual. After you send us your pictures and scans, our doctor will evaluate the situation and design an individualized treatment plan with a couple of different options. We will do our best to arrange everything ahead of time so that you can obtain treatment with the fewest number of trips into the country or even the doctor’s office itself.
We can assure you of a high-quality dental treatment where patients rarely face any complications after their procedure. As long as you follow all recommendations from your doctor (hygiene, maintenance and regular follow-up visits) there won’t be any problems. Nevertheless, in case you face any problems, we will help you to get in touch with your doctor and give you priority in scheduling if needed.
We normally schedule appointments and arrange all travel services within 1 to 2 weeks after your application is submitted. Nevertheless, this doesn’t mean we will insist on you coming within this term – it’s all up to you. If you are having an emergency situation and need to be seen immediately, we will do our best to arrange your trip within the shortest amount of time.
Yes! Our clinics use world-class sterilization technology and techniques. Health Pilgrim doctors adhere to strict sterile protocols at all stages of treatment with hygiene being a number one priority. The clinic implements an International Dental Safety Standards. These are the highest standards of safety in medicine, where any instrument that makes contact with a person either undergoes a complete sterilization cycle or is disposed of.
It’s ok, we will understand! In this case you will only pay for the services you have already obtained (transfer, x-rays or tests if any, accommodation, etc.) and enjoy your stay in Kyiv. If you wish, we can still organize some entertainment for you, such as a tour around Kyiv or maybe a trip out of the city. Take your pick. Ukraine is your oyster!
Travel to Ukraine requires careful planning due to ongoing security concerns. While certain regions, particularly in the west of the country, remain relatively stable and functional, some areas still face security risks and travel restrictions. We assist travelers by providing up-to-date security assessments, safe transportation routes, and alternative travel solutions. If you are traveling for essential reasons, such as business, medical care, or family visits, we can help organize your trip safely.
If you are going to visit Ukraine, please, keep in mind the following simple safety rules:
- Stay in safer regions – Western Ukraine (Lviv, Zakarpattia, Ivano-Frankivsk, Chernivtsi) is generally safer for visitors, while some central and eastern areas require caution and prior research.
- Curfew regulations remain in place in many regions, typically from 23:00–05:00 or 00:00–05:00; movement is restricted during these hours, so plan activities accordingly, use reliable transportation, carry ID, and stay updated on any changes through official sources or our concierge team.
- Follow local and international news, government advisories, and security alerts to stay informed about any potential risks. Our team can provide real-time updates and guidance to help you plan your trip.
- Keep from traveling to remote and unexplored areas of the large cities;
- Avoid showing cash and expensive devices if not necessary;
- Ukrainian public transport is not always easy to use; therefore, if you want to see the city, it’s better to hire an individual guide who owns a car. Iif you want to travel around the country then book one of our tours, and Health Pilgrims will take care of your trip and safety;
Best time to visit Kyiv is the end of the spring and summer.