Home Faq

FAQ

Ukraine has a very lenient visa policy. A lot of countries around the globe are visa-exempt, which means that the citizens of those countries do not require a visa when they visit. Keep in mind that the list of nationalities that can enter Ukraine without a visa indefinitely is short, but the list of nationalities that can stay up to 90 days is relatively long. The remaining nationalities who want to go to Ukraine are required to apply for a visa.
It will depend on your nationality if you need a visa to enter the country of Ukraine. To check if you are required to apply for a Visa and its requirements, visit iVisa’s page. For the information and requirements to be displayed, you need to select your country of citizenship and Ukraine as your destination.

Residents of some countries do not have to obtain a visa to enter Ukraine. So, what are they?
Citizens of the following 5 countries can enter Ukraine without a visa for an indefinite stay:
  • Armenia
  • Azerbaijan
  • Georgia
  • Moldova
  • Uzbekistan
What kind of visa’s are available?

There are 3 types of Ukrainian entry visas:
  1. Transit (B Type) Visa — For a foreigner/stateless person intending to travel through Ukraine and each transit period does not exceed 5 days.
  2. Short-Term (C Type) Visa — For a foreigner/stateless person staying in Ukraine up to 90 days but up to 180 days.
  3. Long-Term (D Type) Visa — For a foreigner/stateless person intending to apply for a temporary residence permit to stay in Ukraine for more than 90 days.
Because of ongoing armed conflict in Donetsk and Lugansk regions of Ukraine, these
territories are dangerous for tourist trips. This is also why in 2018, the US State Department included Ukraine into Group 2 in the Ranking of the most dangerous countries for Americans to visit. Germany, France, and Great Britain are also in this group (note that Russia and Turkey are listed in the dangerous Group 3). Travelers are advised to be extra careful due to possible riots. As for the other regions of Ukraine, you can travel there just as safe as, for example, in Poland or any other Eastern European country.
Below are some myths and facts about Ukraine’s safety:
Myth 1. Anti-Semitism and racism flourish in Ukraine.
Fact: Representatives of the most diverse nationalities live in Ukraine, so here we treat religions, skin color and other differences between people with respect and understanding;
Myth 2. In Ukraine, there are groups of aggressive people who can attack a passer-by on the streets.
Fact: The aggression on the streets of Ukraine you might have heard about is nothing more than just a media picture. At the moment, Ukrainian streets are safe and quiet, and rallies that sometimes take place in Kyiv city center are controlled by the police.
Myth 3: In Ukraine, they practice tortures and harassment.
Fact: Tortures and harassment may happen in the so-called DPR and LPR (Donetsk and Lugansk People’s Republics and the Landlocked Proto-States in Eastern Ukraine), are not recommended as travel destinations. But no such cases were registered in the other regions of Ukraine.
Ukraine safety travel advice:
If you are going to visit Ukraine, please, keep in mind the following simple safety rules:
  • Do not walk alone in the dark streets;
  • Keep from traveling to remote and unexplored areas of the large cities;
  • Avoid showing cash and expensive devices if not necessary;
  • Stay away from rallies and crowds, monitor local media for important events and adjust your plans respectively;
  • Ukrainian public transport is not always easy to use; therefore, if you want to see the city, it’s better to hire an individual guide who owns a car.  Iif you want to travel around the country then book one of our tours, and Health Pilgrims will take care of your trip and safety;
Best time to visit Kyiv is the end of the spring and summer.
No problem, we’ve got you covered. While you are receiving your treatment your travel companion(s) will have plenty to do. Your partner can enjoy a relaxing massage, treatment in one of our Aesthetic Medicine Clinics, or join one of our guided walking tours around the capital.
We accept cash, wire transfers, credit cards (Visa, Mastercard, American Express) and PayPal.
There are no hidden charges. Treatment and travel costs will be shared with you and agreed upon prior to your departure. We will never charge you for any extra services without your consent. We will give you proof of payment and receipts for all the services and accommodations.
Majority of our doctors speak English. But in case there is a need of an interpreter, we will gladly provide you with a licensed translator. If you will experience some inconvenience during your stay due to the language barrier, we can arrange a translator that will accompany you during your stay (max 8 hours/day).
The number of trips depend on the individual. After you send us your pictures and scans, our doctor will evaluate the situation and design an individualized treatment plan with a couple of different options. We will do our best to arrange everything ahead of time so that you can obtain treatment with the fewest number of trips into the country or even the doctor’s office itself.
We can assure you of a high-quality dental treatment where patients rarely face any complications after their procedure. As long as you follow all recommendations from your doctor (hygiene, maintenance and regular follow-up visits) there won’t be any problems. Nevertheless, in case you face any problems, we will help you to get in touch with your doctor and give you priority in scheduling if needed.
We normally schedule appointments and arrange all travel services within 1 to 2 weeks after your application is submitted. Nevertheless, this doesn’t mean we will insist on you coming within this term – it’s all up to you. If you are having an emergency situation and need to be seen immediately, we will do our best to arrange your trip within the shortest amount of time.
Yes! Our clinics use world-class sterilization technology and techniques. Health Pilgrim doctors adhere to strict sterile protocols at all stages of treatment with hygiene being a number one priority. The clinic implements an International Dental Safety Standards. These are the highest standards of safety in medicine, where any instrument that makes contact with a person either undergoes a complete sterilization cycle or is disposed of.
It’s ok, we will understand! In this case you will only pay for the services you have already obtained (transfer, x-rays or tests if any, accommodation, etc.) and enjoy your stay in Kyiv. If you wish, we can still organize some entertainment for you, such as a tour around Kyiv or maybe a trip out of the city. Take your pick. Ukraine is your oyster!